Ferrotype Solutions

Ferrotype · Solutions

Three services. Each one designed to address a distinct challenge in AI adoption.

Whether you're building from scratch, trying to understand where to begin, or keeping an existing system performing well — there's a service for where you are right now.

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Our Methodology

How Ferrotype approaches every engagement

We begin every engagement — regardless of service type — with a structured discovery conversation. This is not a sales meeting. It's a working session where we learn about your operations, your data, your team's capacity, and your real objectives.

From discovery, we produce a written summary of our understanding and our proposed approach. This document becomes the basis for the engagement — so you have a clear, agreed reference point from the start.

Work proceeds in defined phases with review checkpoints. We don't produce a final deliverable and present it at the end; we show you what we're building as it develops and adjust based on what we learn together.

1

Discovery

Structured conversation with your team, firsthand observation of relevant processes.

2

Scoping & Proposal

Written summary of findings and a clear proposed approach with defined deliverables.

3

Iterative Delivery

Work proceeds in phases with regular review points and opportunity for course correction.

4

Handover & Documentation

Complete written documentation and knowledge transfer to your team.

Multi-Modal AI Solutions

Solution 01

Multi-Modal AI Solutions

Some challenges require AI that processes more than one type of data — combining text, images, audio, or structured data to reach meaningful conclusions. We design and build multi-modal systems that integrate these data streams coherently. Applications include customer service platforms that process both voice and text, inspection systems that combine sensor data with visual analysis, and research tools that cross-reference documents with imagery. Each solution is architected for your specific combination of data types and business needs.

Custom architecture design for your data profile
Text, image, audio, and structured data integration
Inspection, research, customer service, and analysis applications
Complete written documentation on handover
PDPO-compliant data handling throughout

Starting from

HK$15,200

Typical scope

6–14 weeks

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Solution 02

Workflow Automation Advisory

This advisory service maps your operational workflows and identifies where AI-augmented automation can reduce manual effort and improve consistency. Unlike a full implementation engagement, this is a focused analysis that delivers a prioritised list of automation candidates, estimated effort for each, and expected impact. We interview your process owners, observe workflows firsthand, and deliver recommendations in a clear, actionable format. The goal is to help you make informed decisions about where to invest in automation.

Process owner interviews and direct observation
Prioritised automation candidate list
Effort vs impact estimates for each candidate
Written report in plain, non-technical language
No obligation to pursue a build engagement

Fixed price

HK$5,100

Typical duration

2–3 weeks

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Workflow Automation Advisory
AI Chatbot Maintenance

Solution 03

AI Chatbot Maintenance

Already have a chatbot but finding that it needs ongoing attention? This maintenance service keeps your conversational AI performing well as your business evolves. We handle regular updates to the knowledge base, retrain intent recognition models as new topics emerge, analyse conversation logs to identify improvement opportunities, and implement fixes. Monthly reports summarise performance metrics and highlight areas where the chatbot is excelling or struggling. Think of it as ongoing care for a system that needs to stay current.

Regular knowledge base updates
Intent recognition model retraining
Conversation log analysis and improvement identification
Monthly written performance reports
Compatible with third-party built chatbots (subject to technical review)

Monthly retainer

HK$3,400/mo

Commitment

3-month minimum

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Choose Your Solution

Which service fits your situation?

Not sure where to start? This overview may help you identify which service is most relevant right now.

Factor Multi-Modal AI Automation Advisory Chatbot Maintenance
You're starting a new AI initiative
You want to understand options before committing
You work with multiple data types (image + text, etc.)
You have an existing chatbot that needs attention
You need an ongoing monthly service
You have a lower initial budget

✓ = Well suited  |  — = Not the primary fit

Across All Solutions

Shared standards that apply to every engagement

Confidentiality Agreement

All engagements begin with a formal confidentiality agreement. Client data and operational details are never shared or used outside the engagement.

Written Documentation

Every engagement produces written documentation — findings, decisions, architecture notes, or reports — so your organisation retains institutional knowledge.

Clear Communication

We communicate technical decisions in terms that make sense for business stakeholders. You won't be left trying to interpret specialist jargon.

PDPO Compliance

Data handling in all engagements is designed with Hong Kong's Personal Data (Privacy) Ordinance as a baseline requirement, not a consideration added later.

Defined Success Metrics

We agree on measurable outcomes before any work begins, so both parties have a shared reference for evaluating results.

Direct Access

You work directly with senior practitioners throughout. Queries go to the people doing the work, not through account management layers.

Pricing

Service pricing at a glance

Multi-Modal AI

HK$15,200

Starting from · Scope-dependent

  • Architecture design
  • Multi-modal data integration
  • Testing and QA process
  • Full documentation handover
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Automation Advisory Entry Point

HK$5,100

Fixed price · 2–3 weeks

  • Process interviews and observation
  • Prioritised automation candidates
  • Effort and impact estimates
  • Written report in plain language
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Chatbot Maintenance

HK$3,400

Per month · 3-month minimum

  • Knowledge base updates
  • Model retraining
  • Conversation log analysis
  • Monthly performance report
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Next Steps

Not certain which solution is right for you?

Reach out and tell us about your situation. We'll help you identify which service — if any — is a reasonable fit, and there's no obligation attached to that conversation.

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